Expedited Shipping
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As a business one of your top priorities is to satisfy your customers, right? You want to keep them happy so they keep doing business with you (aka spending money). If you are an importer one of the best things you can offer your customers is expedited shipping. Sure, lead times are through the roof because of the problem at the ports, but if you can navigate around those barriers and offer quicker shipping, this can really help your business grow. Here are the benefits to offering expedited shipping.
If you offer expedited shipping, you can offer your customers more products. By this we mean, you can ship time sensitive products like perishable goods or government documents. If your business offers a product that is time sensitive, expedited shipping will allow your business to ensure that your things arrive at their ultimate destination while still viable.
Additionally, have you ever been part of an inventory or cycle count? If you have, you know that it is a massive headache if you store a lot a product. The more product you are in charge of the more likely you are to lose it. This is the last thing you want to tell your customers. Expedited shipping allows your business to maintain a lean inventory. Lean inventory reduces the number of products you store at your facility and this will reduce overall inventory costs, thus saving you money.
Lastly, the most important reason you should offer expedited shipping is because you create an improved customer service experience through decreased transit times and the transparency of delivery processes. If customers can get their products quicker they tend to be a lot happier. If they can place their order, track it, and get it in their hands in a timely manner, as consumers they will have no reason to spend their money anywhere else.
Expedited shipping is a great way to keep your customers happy and keep your business ahead of your competitors. Consider offering expedited shipping if you do not already because it can really help all parties involved.
Movement At The Ports
Duty Drawback Software | Import Export Consulting | Processing Filing | Full Service
Last October the Los Angeles Harbor Commission implemented a “Container Excess Dwell Fee” that was directed at ocean carriers to improve cargo movement on container terminals. This fee charges carriers $100 a day per container left on the dock. Carriers have a maximum of nine days to move containers by truck before the fines start accruing and six days if transporting by rail. At the time of implementation, this fee was set to last until the end of January.
Since October, there has been significant improvement at both the Long Beach port and Los Angeles port. In November, Mario Cordero who is the executive director of the Port of Long Beach reported that since the announcement of the new fees both ports have seen lingering cargo containers reduce by about 33%. To date, Gene Seroka who is the executive director of the Port of Los Angeles reported that import cargo lingering nine days or more has declined by 60% at the Port of Los Angeles. There are still more containers than normal but the fee has definitely helped move things along. The ports are pleased with the progress and employees at both are hoping that this is just the start. Because of the proven success of the Container Excess Dwell Fee, the Los Angeles Harbor Commission voted 5-0 to extend the fee.
Although there has been progress in logistics at the ports, Cordero believes that there are still national supply chain issues that need to be addressed. Things like truckers, marine terminal operators, warehouses, railroads, port authorities, etc. all need to be prioritized just like the ports were. Sure, it will take time but the good news is that there is at least a conversation happening with regard to the need to have a transformational change.
Cordero is absolutely right. The fact that we are moving things at the port is great. But there needs to be changes to the entire supply chain to really make a lasting impact.
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