Duty Drawback Software | Import Export Consulting | Processing Filing | Full Service
As a business one of your top priorities is to satisfy your customers, right? You want to keep them happy so they keep doing business with you (aka spending money). If you are an importer one of the best things you can offer your customers is expedited shipping. Sure, lead times are through the roof because of the problem at the ports, but if you can navigate around those barriers and offer quicker shipping, this can really help your business grow. Here are the benefits to offering expedited shipping.
If you offer expedited shipping, you can offer your customers more products. By this we mean, you can ship time sensitive products like perishable goods or government documents. If your business offers a product that is time sensitive, expedited shipping will allow your business to ensure that your things arrive at their ultimate destination while still viable.
Additionally, have you ever been part of an inventory or cycle count? If you have, you know that it is a massive headache if you store a lot a product. The more product you are in charge of the more likely you are to lose it. This is the last thing you want to tell your customers. Expedited shipping allows your business to maintain a lean inventory. Lean inventory reduces the number of products you store at your facility and this will reduce overall inventory costs, thus saving you money.
Lastly, the most important reason you should offer expedited shipping is because you create an improved customer service experience through decreased transit times and the transparency of delivery processes. If customers can get their products quicker they tend to be a lot happier. If they can place their order, track it, and get it in their hands in a timely manner, as consumers they will have no reason to spend their money anywhere else.
Expedited shipping is a great way to keep your customers happy and keep your business ahead of your competitors. Consider offering expedited shipping if you do not already because it can really help all parties involved.