2) How long does it actually take to receive a drawback refund from U.S. Customers?
The answer varies greatly—depending on whether a company is already filing drawback or is just starting a drawback program. If a company is already filing and chooses to automate with Drawback.NET, the time frame can be much shorter. Experienced filers will generally be able to create a claim within the first week or two of installing the System, file it and receive a refund within approximately a month (from installation).
If a company is new to drawback, they will need to apply to Customs for their privileges. Privileges include the Accelerated Payment Request and the Waivers for both prior and future Notice. Once the completed applications are submitted, it can take 3 to 6 months for approval. If manufacturing is involved and a Ruling can be submitted to a drawback center rather than Customs Headquarters in DC for processing, this may take approximately 3 months. Once approvals are received, checks may be issued approximately 6 to 8 weeks after a drawback claim is filed.